Re: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money
I tried to log in to my wirex account today and it said my password is wrong
I went to my app, same issue... I pushed the recover password button and after 15 tries I can only confirm I did not receive any email for account recovery.
Now reading into issues with wirex, I wonder: Im not hacked, no way they can access my protected email, so who? Few days ago I was able to login without an issue.
Tell me michael, how are you going to fix this? Ive send in a few support tickets.
I went to my app, same issue... I pushed the recover password button and after 15 tries I can only confirm I did not receive any email for account recovery.
Now reading into issues with wirex, I wonder: Im not hacked, no way they can access my protected email, so who? Few days ago I was able to login without an issue.
Tell me michael, how are you going to fix this? Ive send in a few support tickets.
I am having the same issue, even after changing password. It has passed 2 MONTHS and they are still not able to fix a fucking login problem ?!?? I believe some very suspicious things are going on with Wirex.
During that period occasionaly some guy by the name of Oleg would contact me from the Wiex support email, eventually he requested from me to pass him my selfie+ID over email (!?!) in order to "prioritize my issue" to fix a login problem?!?
??This is truly an unbeliveable fuckup. I feel they are either bashing non-EU members because they have problems with authorities about them, or simply trying to pull scam on some users. There is simply no logical explanation as to why would I all of a sudden have a misterious login problem that takes 2 months to solve (!!!), it's a basic platform functionality ?!?