It isnt Cryptopia who isnt secured , Cryptopia is secured , its the Users oneself safety that the problem is because they use the same email and password for more sites and many users dosn t activated 2FA for all , if all users be sure this dosn t happend again please activate 2FA and use a email and password only for this Account !
Regards Lafu
This may be somewhat true for some users but I actually had a different PW for my Cryp acct than any other exchange, so this does not apply to me. And as stated, I had 2FA in place for withdrawals but the hackers were still able to circumvent that Cryptopia "protection" by selling off the coin they converted at 3% of cost to obviously another either hacked or legit Cryp account they owned. Cryp apparently offers NO protection against this type of obviously criminal activity, which is baffling to me because there is nobody on the planet that would sell be legitimately trying to sell what they just bought at 3% the cost.
That aside, the fact that the hackers were even able to log into my acct in the first place after "multiple failed attempts" is ABSOLUTELY the fault of Cryptopia! Again, almost every site on the planet will lock your acct after 3 failed attempts, but a site where people have a ton of money in coins doesn't offer this basic protection? Clearly a major fail. On top of this, my original CT PW was not only different from my other exchange sites but was also unique vs any PW on any other site, period. I did this because i was unsure of CT (also the reason I only put a few coins here to start, thank god), so there ls literally no way the hackers could have poached my PW from any other site... once again confirming that there had to be multiple attempts in the hundreds or thousands or more before they got in.
I still have not heard back (3 days now) regarding my request for full restitution. I suppose I have another 4-5 days until they even read the e-mail, given their recent support response history.