Post
Topic
Board Exchanges
Re: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money
by
NeuroticFish
on 21/11/2017, 16:09:03 UTC
I will share another story with good and bad since I also have a request for improvement @Wirex.

I've got a cancellation (storno) Sunday. And by my surprise today (Tuesday) my Wirex card got already credited (great job!).
Now.. since my local currency is not EUR but I have an EUR card, there are some things you guys should improve:
1. The money from my cancellation came as some sort of "account credited", which is incorrect.
2. Although the cancellation amount was 577 RON, it shows 577 EUR, meaning wrong currency. It would be nice to show the amount of RON, but also the correct amount of EUR.
3. A notification e-mail or at least the Android notification from app I get on all in or out would have been also nice, but I've got none. If I'd make much more payments with the card it cold have gotten unnoticed for quite a while, since everybody was telling that this kind of operations take very long.