So MtGox's response was this:

"Hello,

Thank you for the email.
Your withdrawal is yet to process. Due to large volume of withdrawal queue. there might be a delay. If you feel this is taking too long. Please let me know so that I will chancel your withdrawal and credit the funds back to your Mtgox account Instantly.
Best regards,

Mt.Gox Team"

So as of today I waited 24 days since the request and the status is still only confirmed, not processed.

Does anybody know where can I submit a complaint to the regulator? who regulates MtGox?