Re: HitBTC.com - The most advanced cryptocurrency exchange
my google 2FA account got corrupted and i cant log into hitbtc, are there any options? i e-mailed them over a week ago and didn't even get a receipt response 
still having this problem
What about your 2fa code? You didn't kept it? If you have it you can access your 2fa on hitbtc again by just entering it in your phone or in another's phone google authenticator. Or is it also not working?
Can't sign in to HitBTC. It's been like that for 2 hours. Keep showing password incorrect where as I always used this password for this login. I even got it written down. 100% sure password is correct. Anyone having same issue?
not same problem as you but close. havent heard anything from support for weeks, not even automated response
Try your luck by following up your ticket on their sub reddit, : https://www.reddit.com/r/hitbtc/ and their other social media sites.