Ryan Hentz (Bittrex)
Sep 16 21:02
Hi,
We have reviewed your account. It looks like someone else logged into your account and sold all of your coins and then tried to turn on 2fa in order to withdraw your funds. We recently added email authentication to turn on 2fa which most likely stopped this person from withdrawing the BTC.
We always recommend using a complex unique password and turning on 2-factor authentication.
Here is the login info of the person who must have your username and password.
208.53.158.222 Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko 2014-09-17 01:07:33.627
208.53.158.222 Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko 2014-09-16 20:44:22.817
Thank you,
Ryan
I feel sorry for you but it's not bittrex fault any bitcoin exchange websites has an 2FA authentication to prevent hackers i think you accidentally clicked a wrong link like phishing or you get some malware in other websites or programs, Hackers are so smart so you need to be careful to your funds it's a lesson for you to be careful next time you put your funds into an exchange that's the reason why all bitcoin exchange sites put 2FA and email authentication in every account to prevent this scenario.