Hi CrazYballS61. Did you have a chance to escalate that ticket? Could you please also provide us with your ticket number?

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Hi Everyone.

We are aware of intermittent issues with accessing the withdrawal, deposit and verification pages. The intermittent issues may have resulted in errors such as:

• Feature disabled
• Verification tier upgrade needed
• Service unavailable

We apologise for these issues. Our developers are working hard to mitigate the issues, but you may still experience errors when accessing the withdrawal, deposit or verification pages.

If you are having a different issue please be sure to open a ticket here and escalate that ticket here

Thank you for understanding.