What does this have to do with math?  FUD doesn't necessarily apply here either, since there is no obvious connection to the OP and any competing company.
1.  People say a lot of things, this isn't necessarily proof, so please stop acting like we are idiots because we don't take your word.  It's failed us plenty.  Proof?
2.  Very reasonable and believable, sometimes when people say things there is logic behind it that makes it easy to believe.
3.  "
4.  Again this is just on your say so.  However people have been wanting to hear this, so I'm sure many will find this comforting.  You might need to put someone on part time media control, just so you can keep up with these types of discussions.  It's very reasonable for people to start questioning when things don't go as planned.
5.  This is horrible business practice and should be stopped by any company that cares to maintain the respect of the consumer base.
6.  Awesome, hope some press releases make it out into a wide enough audience that you don't need to constantly waste your time with us.

This is pathetic.  If you're still able to retrieve your nose, I'd recommend it.  I'm not saying you need to attack them, I'm still of the opinion that what they are fairly honest.  Hold them responsible for their promises though.