While I have no gripe waiting, it would have been nice if you had warned customers of the significant delays you guys are facing. Many of us are just left in the dark, and while you guys have been nothing, but cordial in this thread, that doesn't change the fact that most of us are out large sums of money.

I just wish I could get some sort of response instead of the generic "have you opened a support ticket" (which I have) reply I keep getting.