I have to say, after trying to order from them a few months ago.... and failing... (Bank Wire address was apparently incorrect?)

THEN trying to order again and reaching out to their sales team.... (response back was "later it's lunch time now")

THEN hearing all of the service/failure complaints on the miner right here on Bitcointalk.

I'd say stay far and away.

We already have one diva manufacturer in the form of Bitmain with maintenance issues/service issues. No reason to add a cheaper quality diva to your list.

The only way I would reconsider Ebang is if they totally changed up their sales/support model to streamline purchasing for clients across the globe (similar to Canaan and their distro model). Other than that, I'm good with the other companies.