Hello Everyone,

I would really appreciate if someone from the community or from UTRUST representatives could help me here, since I couldn't get any connection to official support.

 I have contributed to ICO in the amount of 15 ETH and yesterday I have received an email with KYC instruction. 

I am a resident of Armenia and holding Armenian passport. However, at the moment I am living in Austria. I am here more than 10 years, holding Austrian residency VISA (Red-White-Red) and have Austrian driver license etc...

However, in discussion with Utrust calling center (through IDnow APP)  I was informed that no one from the listed documents is enough to confirm my identity? Could you please advice how to proceed in such situation?

P.S. With my Austrian documents I was registered and verified in many exchanges like Poloniex, Kraken, Bittrex...

Thanks.