Well, I finally received a email from support. They explained that they cannot grant my withdrawal after a submitted my Identification Card, a selfie, my Social Security Number, my first name, middle name, last name, my address, my DOB, ....etc.  I am, therefore, left with no option but to file one of these: https://www.sec.gov/oiea/Complaint.html   One of these: http://www.dbo.ca.gov/forms/bank/DBO-801.pdf  One of these:  Injunction Cal. Code Civ. Proc. § 525. Pursuant to Cal. Code Civ. Proc §526   And, whatever else I can file to secure my assets from further devaluation.  

They are slowly funneling our assets away and they are pretending as if it is a KYC/AML compliance requirement, but they received all of the documents the law requires yet still refuse to release our funds!  It's a matter of principle now and these people need to be stopped before they steal everybody's money!