you say that or it was not your money that disappeared, I have a tiket since 11-11-2017 wanting to know where my coins are and they act as if I was not sure, I have all the proofs of the negotiations, and the platform disappeared with my history of that negotiation. it was 0.99 btc, so do not mention what you do not know. Until today, 25-11-2017 I'm waiting for my coins, which I sold in the first sale of nyc / btc.