I'm not saying they are scammers. I'm just saying that it is taking unusually long and was wondering if anyone else has the same experience.
If they said and mentioned already about the problem then you must wait until it resolved from their side. I dont't get why someone will suggest to open a scam accusation eventually when they said already the they have some error.
You should only open a scam accusation when they stop replying to your inquiries about your withdrawal.