So I've been trying to contact cyrus for a month now to recover my account. It's already been verified by another staff member in public (the signed address)
but I'm still waiting to hear off Cyrus I understand that hes busy and has a lot of requests and it will probably take a few months more to get a reply. it's not cyrus fault as I understand he has other responsibilities and hes getting several messages an hour about accounts going missing or have been hacked/banned etc.
So my request to theymos is to promote more staff members which are able to recover accounts or assign certain members like hilariousandco to recovering accounts for a period of time to clear the backlog that has been created.