The fact that administrators (Cyrus in this case) allocate so little time to account recovery, makes it obvious that they don't add any sort of priority to it, and I can definitely understand that. For that reason we can't expect theymos to promote staff to a higher rank just because of this. People should take care of their accounts properly, and if they don't do so, regardless how annoying it is, they have to patiently wait for an admin to act. At this point there are far more important things for staff members to focus on than to recover accounts.