As I have mentioned...I have only Armenian passport. No Austrian passport. From Austria I have only work permit VISA , so called Red-White-Red and driver license, which were not accepted by the nice Indian guy from IDnow. For my question what to do he just answered "I dont know, sorry". Nothing about bank statement or something like that.
For future.. be more polite and read carefully before expressing bullshit. I don't have time for stupid, non productive discussions here. This is official page of Utrust in this forum and I am expecting official reply.
Don't expect a reply here. There are hundreds of pages with unanswered questions and the community manager hardly ever posts here.
They have a telegram channel (see first post) where the team used to answer pretty quickly during the ICO. Don't know what the current situation is but again, don't expect any specific answers, they like to keep it vague.