-snip-
Are you administration of support for bustabit or on their new sister site bustadice?
I have not visited the new site for dice but heard it was doing well.
But now seeing it lost so much in the beginning I guess people migrated from bustabit to there in a hurry.
And now that it is winning all those losses back I would beg to guess they are all going back to bustabit.

bustadice is not the same as bustabit, and they aren't sister sites. bustadice is owned and created by Daniel (devans), though RHavar has a ownership stake in bustadice, runs the audit server and holds a key to the multisig cold wallet.
As a rule I can only provide account support via the
support form in order to protect users' private information. Please send me a message using your bustadice account's email address there and I'll look into it for you ASAP.
Makes sense, thanks for solving my problem. I forgot I put 2FA on
