I'm in UK, been changed from legacy to new account status with no withdrawal allowed same as others here.
Basic verification failed (instantly as expected) don't want to jump through "enhanced" hoops as no reason to trust them with sensitive documentation.
They have changed terms and conditions with no warning and have basically stolen my holdings.
That's the fourth exchange to steal from me if I don't get access to what they are holding from me.
Interestingly the police here recently contacted me regarding the Mintpal court case asking for all my account  details - supposedly to help provide  prosecution evidence.
Good luck to all to get your funds back.