I used to have a bittrex legacy account. Bittrex asked me to do basic verification and I did input some blah blah name.
Well, now my account status is suddenly 'new' (instead of 'legacy') and I can't withdraw any coins. And I can't I redo the basic verification process.
Would it be stupid to start an enhanced verification process? Because my name is different than the one I did input in the basic verification process. Or what should I do?
You should ask support to reset basic info. Otherwise you will not be able to pass EV automatically.
Nobody isn't answering me about resetting the basic info. Has anyone had any luck phoning Bittrex?
This is where I'm at as well. Basic verification failed instantly, maybe because I'm outside the U.S? (I entered my correct info but left off the unrequired info). I'm waiting for a response asking to have basic reset and I will enter the unrequired info with that hopefully working. I don't trust doing the EV with sensitive ID only to have it fail and be in the same position. I also don't need a 100BTC withdrawal. I simply want ONE withdrawal to get my funds off the exchange. Basic Verification will suffice.
Exactly. This one final transfer should be an option for everyone BEFORE they make the changes. They should send an email saying 'you have 7 days to withdraw your funds or you will be forced to supply documents'
They decided to force it onto users... Well let's show them you can't treat people like that.
Basic verification is not going to work for anyone outside US because how could they access public records in the UK ?
It will force you to use Enhanced verification with photographs and ID.