Tenx claims to have a working product but for most people they actuallydont have a working product. It only works when you can actually use the product. Sure some have received it and are able to use it already. But I bet it's not even 20% of all the people who have pre-ordered. Which puts it in the test phase. I won't call it a working product. Its still in testing. If it was a car ill call it concept car. Something that is being tested but no yet produced for retail.
Okay lets get something clear. Just because you or other people in the waitlist haven't gotten your cards yet
DOES NOT mean that TenX cards are non functional. Many users have shown that they have gotten the card and have shown through youtube videos how it works. I am in the waiting list myself (outside EU) and realize I have to wait patiently for my card but by no means does this mean they have no working product.
With 500 cards going out everyday and the EU list to be completed by Christmas we can all say this is good progress from where it began. For those outside EU expect Q1 2018 delivery and lest we forget they have outsourced the delivery now! All this combined should show you that they have a working product and they are working diligently to get it done. So please show some patience it is a startup not everything will work 100% from the get go!
500 cards a day that's great. Oh wait didn't they say they won't provide details as too how much cards there are now. And where's the proof there are 500 cards being shipped everyday. I tend to be skeptical when a company promises things that seem to be extended over and over again. I recalled that the cards were promised way before Nov. Then moved to November. Then now moved to Q1.
Asking for patience is fair for a start up. I do like the project and what it is trying to do. Would they be able to accomplish it? I'm not sure. But I do support what they want to do. And critism is something normal and important to drive people and company to be do better.
If by working you mean a product has a few of its product actually working. Then someone could just say I have a working debit card even if he had only 10 customers with working debit cards out of 1000 who ordered. I don't think that is really something to be proud of. I think that's actually a failure.
I hope you people are able to look at the big picture instead of only looking at yourself. The over all situation. Just because you got your cards does not mean it's a success. Specially those who actually invested in ico. If you want the company to actually do better. Offering constructive critism is important.
Saying that's its OK for people to wait 1yr for their cards is OK as long as I have mine already does not really help them grow. Even if I receive my card I will still push for the company to step up and actually be able to speed up their issuance. After all it is their main and only business angle at the moment.
Sure there were hiccups that delayed their issuance. But that doesn't mean they don't deserve critism for not being able to deliver at a reseonable time. A customer who actually criticize a product is helpful and constructive. That means he was disappointed but clearly wanted the product to improve. A customer who walks away without a word just thinks the product is trash.