Axilla,

Please send a message to the support desk (support@rooteleven.zendesk.com)

I have passed on the information but we will need some additional info from you.

I can find or reset the password for you, once I confirm the site info, unfortunately we do not enable email sending by default on the stores, you have to use your own email server - this is because we would otherwise be used by spammers as an email generator.