Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
b4m125
on 21/06/2013, 04:41:27 UTC
Sent bitcoins on 6/18 for a bitcoin to PayPal transaction, still have not received one email back from the support team, or any funds in my paypal account. Please respond to my emails so I know exactly what's going on. I see your BTC wallet address has the exact amount that I was told to send on 6/18, so why is my order so backed up? When I placed the order the estimated time was about one hour...

We're working to get to your issue in the support queue.  Thanks.

The issue I have is that you guys never sent me money... It's pretty simple... Could you tell me/us exactly what you are doing to solve our "issues?" and maybe when we can expect to see some kind of resolve?