my 16k usd found after 20 days. thanks for your support.

They made good profit on your money seeing the recent price development. Probably they made enough now that they can let you work with your funds yourself.
Just shows how important clients are to Kraken. (LOL, actually clients are important to Kraken, otherwise they would not have anyone to rip off)
Advice, also to everyone else out there:
!Stay away from this SCAM!which exchange do you use? ( i need usd deposit with wire trsnfer like kraken) can you advice another trustable exchange?
In first instance take a look at coinbase, CEX, and Bitfinex. We have our business in Europe, so we dont know for sure about USD deposits, but to our knowledge it should be possible on all 3 alternatives. Bitfinex should be possible for sure, however here we only work with crypto transactions. There are some people who had problems with CEX though, however we seldom experienced any, and all were solved within reasonable time.
There are many more exchanges, but these are our main 3.
Hoping it helps, cheers