Registered in Jan 2014, I have Name mismatch error I think because I missed my middle names on the basic verification that show on my passport, I have given them full ID, selfie and another picture of me actually holding my ID as well, nothing back yet but I am not surprised as I've been told name mismatches take the longest however I did not use an alias at all just didn't think a middle name would be required. My ticket number is #456566 of which I opened on November 16th. Add me to the list please