Tried the 11.24 firmware on my A5 with the bad ASIC board and that didn't fix it.
I did get an email response to my first website enquiry (the default password had been changed before it arrived) and they just advised to flash the 11.24 firmware.
Stil waiting on a response to my bad ASIC board query where I posted details of the debug (obtained by root telnet).
All my miners were working after upgrading the firmware. And now i got new problem. One of the miners showing red light on continously, lights on the blades were off andethernet is blinking but not able to access web portal. Did reset but nothing helped. Left couple of emails no response yet.