I made an ETH deposit on friday. After not receiving my money i sent a support ticket. After 3 days they answer this:


 Marguerite Tessier (HitBTC) Nov 27, 21:36 WET

Dear Trader, Thank you for reaching out. Please accept our apologies for such a delay in response. It seems that you've sent ETH from the contract. But receiving money from contracts is not available on HitBTC, it is important to remember that. We will proceed your transaction manually and contact you after that. Thank you for your patience. Regards, Marguerite Tessier‍ HitBTC Support Team



Since then, no answer. I need my money!!! they dont answer support tickets, they dont fix problems... im starting to think that HitBTC is a scam.

Take a look at the amount of people having issues and no real answers:

https://forum.hitbtc.com/discussions