I got my Perfect Money deposit stuck for 18 hours when previously it was instant. Is this related to the ongoing server problem? Please help speed up the recovery as I'm losing a lot of potential profit. The ticket is 213214 but there is another previous inquiry that wasn't given a ticket. You can check the account associated with 213214 ticket.
Dear user,
You ticket was sent to the technical department. Notice that every ticket is reviewed in the order of arrival. You may experience some difficulties with working on the platform due to the DDoS attack that occurred yesterday. We apologize for any inconveniences this may have caused.
Your respectfully, EXMO team
Okay, can you check if I had a previous ticket sent by the live support (before 213214)? He said he sent it to technical department but there's no reply after almost 23 hours now. 213214 is the one I sent to the email a few hours after the live support.