Hello.
Last week my wife's account (https://bitcointalk.org/index.php?action=profile;u=1115064) was banned:

"Sorry Iolanna, you are banned from posting or sending personal messages on this forum.
You have been banned by a forum moderator. You may appeal here: banappeals-w6pquw43@theymos.e4ward.com"

She made a mistake and posted the same message in different threads. She wrote a letter to banappeal but didn't get any answer. She understood that she made a mistake and promise to be more attentive next time. This account is vital for her, because it's her only work.

Is there any opportunity to unban her account?
I already sent PM to Theymos several days ago, but didn't get any answer.
I'll be very grateful for any help or advice.

Thanks in advance!