My L3+'s are pointed to litecoin pool but I am getting a "dead" status. I have my LTC address.workername in the address field and workername again in the password field.
No, that's completely wrong. You should simply enter the username of one of your workers in the "Worker" field, and its password in the "Password" field.
I am not sure if this is formatted right, as the website doesn't offer a lot of support.
Sorry but I must disagree. The "Getting Started" section at the very top of the
Help page tells you exactly what username and password you must use.