Post
Topic
Board Exchanges
Re: Bittrex ignores thousands of clients!
by
DmitryIvantsov
on 01/12/2017, 09:39:25 UTC
#362643
​#BittrexTrouble
#Bittrex_disabled_accounts
@BittrexExchange
@richiela
@ramikawach

     ​My account have been blocked at 21/10/2017 because I should have to pass enhanced verification. I added all necessary documents to pass enhanced verification in ticket #331557 in Bittrex support . They answered me 27/10/2017, that my account has been re-enabled and my application for an enhanced account has been approved. But my account still disabled, and on Bittrex web-site they write: "YOUR ACCOUNT CANNOT BE AUTOMATICALLY ENABLED AT THIS TIME".
     I opened a new ticket #362643 with the subject "Account Disabled" and described in detail the essence of my problem. But this problem continues to this day. On my e-mail only periodically I receive a letter from Bittrex support of the following content: "Your account is under review and we will contact you when the review is completed. Please do not open duplicate tickets, as this will not lead to a faster resolution."
     I appeal to the support staff of Bittrex and to the founder of Bittrex Rami Kawah @ramikawach : please re-enable my account!!! MY TICKET #362643.