Hello,

It's been some time since this was posted, but I have Personal and Business Leupay account, and I would like more information about the issue.
I have done some transactions to/from Kraken in the past, using my personal account, and never had a problem.
But my volumes were never above 5000euros per month.
Now I am considering using my Business account for volumes around 10k.

How much did you try to send? What was the monthly volume?
Also, did you manage to get your money back?
Please let me know what happened. I am now considering closing my account with them.

Thanks!