I'm (perhaps misguidedly) a strong believer in this project, but this kind of canned answer doesn't help. Especially when there is no roadmap to be found anywhere on the site. After doing a little digging, I found an entry in the FAQ telling users to: "Please request a copy through our contact form. We would be happy to send you a copy."

I would likewise request a two way code of conduct, asking that the Patientory team post factual and clear answers to questions or criticism, not factually incorrect blanket responses.