There are different levels of KYC and we have to comply with the highest which include Nationality. [...] IDNow [...] now only relies on ID cards and passports. [...] we will do everything necessary to comply with active regulation [...].
Can you please elaborate on this and more importantly provide a valid source for your statement?
Who created these regulations? Who enforces you to comply with the "highest" level of regulations?
According to IDnow, "All you need is your ID card, an internet connection, and a webcam or a smartphone." [1], which contradicts the requirement for an ID, a proof of residence and a signature.
Why did IDnow decide to discard driver's licenses as a proof of identification? They are not listed as valid proof on their web site in the first place and why did it not happen before you started the KYC?
This would surely help to resolve questions many users are asking themselves right now.
1:
https://www.idnow.eu/products/faq/#1495197623295-5015756d-b6aa