I remember a similar screenshot posted some days ago. A user had pretty much the same problem and it seems it fixed it by following introductions posted by someone. Check out, maybe it helps you.
has anyone found the solution to this existing problem I'm having???

Installing for the first time or reinstalling?
I had it installed before but it didn't work, so I dragged it from my apps into trash and deleted it and re download the new one and I keep I getting that message no matter what option I choose.