If anyone doesn't like Bitsyncom's terms, it looks like contrary to their original messaging, they are allowing full refunds.
You just need to create a support ticket and put "REFUND" as the type of the ticket.
we opened refunding option for batch #3 order since it is quite delayed, batch 2 is shipping and should be finished shipping in the end of the month, then batch #3 is to start right after, we are not refunding chip orders since the coins gets sold and is used to pay for chip order at foundry, canceling is not really possible.
but essentially we put in order for chips every week, by early July the chips that were ordered when we opened orders should be out the door by then.
There is only less than 1 week left.