Exact same thing happened to me today. It's been hours and I still haven't gotten a response from Customer Support other than the first automatic email that they sent.
My details are
06/23/13 13:45 New Order d6562233-f9c9-4b06-9cbc-469d023b56fc
06/23/13 13:45 Coinapult error 9f7f60b6-2049-44da-9515-885e08c49fdd
Transaction ID: f4db4e3a-ecdb-4370-a522-f3b03faa2ac3
Crap. I need coins, but I'm afraid to order. I can't afford to have my money in limbo again :/