It's been said over and over again, but I think that it's worth too keep pointing it out. Cloud mining is not an investment by any means. The provider could by all means be directly lying to the user, selling a service that is entirely virtual. Recycling some money under the premise that users will never turn out profit. This is what happens all the time, it's 100% safe for the provider while the users takes on a huge risk. Just look into buying mining equipment. It will give you a lesser risk and a greater potential return on your money.