Hallo,
my problem is 6080 Deposit on hold (29.11.17), i send two tickets to Kraken suport, no answer!
When the next day's everybody from suport see this, please help and look ticket number 949356 and 941481 all other way i have done!
Then I escalated the Tickets, nothing is happen! Bitcoin fall to 7500, and i can do nothing, fucking situation!
It's not my first day or buisness with Kryptomoney, i have Tier3 verifikation and make many other deals on this Side before this happen.
But when i see these problems with Kraken on this board i hadn't done it, but to late! I know it is weekend but 30.11.17 and 01.12.17 isn't weekend and they do nothing.
Excuse my english, i come from germany and learn a little bit scool english before 40 years.
I can't be happy, panik sell is not my thing i send the money to buy and not to look out of the window when everybody makes money but me!
In a other post somebody write "Kraken work with your funding" i can believe it. All times when you must do something it gives problems Error520 and other things, that's the opposite of professional !
I mean they play with us.
Money (Deposit ) on hold in this situation that smells you (Kraken com) such a intrinsically beneficial.
Thanks
tomtom5
Hi there,
sorry to hear about your problems with Kraken. Possibly you refer to us (using "us" as statements and opinions of this account represent the opinion of people working in our trading room) when you refer to "Kraken working with user funds". We cannot be sure that this is the case. However, seeing the large amount of cases of people not being able to access their new deposits while the price is on the rise it raises the strong suspicion that Kraken is actually doing it, because they are the ones potentially being able to profit from such situations.
Without wanting to insert endless numbers of quotes, we would like to draw your attention to previous posts in this thread and state that none of our requests we have submitted via the website tool have been solved in an acceptable manner so far, if they have been answered at all. We can only repeat it again and again in hope to prevent damages to (new) Kraken users. Do not start trading on this platform and if you already do, please leave while you can,
Kraken in its current state is one big, massive SCAM