Post
Topic
Board Service Discussion (Altcoins)
Re: Really slow support from Poloniex ?
by
sunsilk
on 03/12/2017, 22:39:12 UTC
no one can help you here, waiting is a tedious job, you can only wait for replies from poloniex support. my advice do not make a lot of support tickets, 1 or 2 is enough.
Correct, don't spam the tickets for just to you be on queued. This is annoying to the supports and especially when they are receiving too many queries that they can't deal altogether at the same time.

They had tons of problems dealing with everyday and sometimes we are the only ones who are lack of patience. But I know OP's struggle with 4 days stuck with his problem.

Try to wait for some more time. We can't help you on it but waiting will help you.
Spamming tickets wont really help out for you to be prioritize which are just adding up the tickets which are on pending.In the current situation of poloniex as of now regarding with their slow,its is really very slow which we should really need patience but there are instance that it is really too long to wait and if our issue is on our exchange funds then we would easily gone our temper and done such things that being stated on here.

Yes it won't that will be no help, just wait for them to review the tickets as all of it are important matter to them.

Patience is needed when it comes to this type of problems and I'm aware of doing this since with other requests from other websites before that is not with crypto.

Any update on your ticket OP?