Here goes an update regarding two refund requests:
I submitted a refund request for a batch 3 asic and have not heard anything yet nor received a refund.
Edit: This was about 6 days ago.
Same with me.
Unacceptable. The incompetence is astounding. If you need more employees then hire more employees, its not like they don't have the money, they are only refunding a fraction of the value of the bitcoins you paid them. They still make over $4000 without shipping a thing.