I am glad you finally appreciate what I have tried to you explain several times before.

Support Tips:

Ask dont accuse.
Accusing someone of a scam THEN asking for support is not advisable.
Abuse does not escalate your priority in fact it often has the opposite effect.
Threatening hack attacks unless losing bets are refunded is pointless and laughable.
Anon is not your personal army
threatening "Im with anon you will regret this" is laughable.
When you are placed in a 1 hour timeout from a chat window, instead of cycling tor IP's perhaps take the time to cool down.

Summary:

Not a scam, user is upset but satisfied.
That is the users payout address, user now understands bitcoin a bit better.
Jackpot dice does not payout on a loss, this is by design, we offer Reverse Dice for players wanting blockchain notifications.