My account got disabled/locked because it was flagged for suspicious activity. During the first night where BTC hit 11k, there was high volume and Bittrex was being glitchy. For some reason it made me do the enhanced verification again to transfer BTC. I did it and then it said I had already done enhanced with this ID and froze my account.
I have sent in a support ticket, which has been unanswered for over 5 days...however I sent in another ticket and someone responded telling me not to create multiple tickets and that it was going to cause a slowdown for my other ticket review. Not sure why they had the time to review that one but not answer my original one.
I cannot trade, withdraw or really do anything. It is completely frozen.
That night when it hit 11k, I wanted to tether. I could have tethered and re-bought at 9k. I was also trying to move 1 BTC to Binance to trade BQX, which went up 30% since then.
Being locked up is costing me a lot of money and frankly is scary.
Has anyone experienced this?
Thanks.
Ive noticed some kind of glitch as well. They wanted me to also do enhanced verification which I thought I had done already. Im fairly new to that exchange because ive been using Poloniex and Bitfinex as well as others on the past.
Luckily for me my account is not frozen but I am not trading with them currently because the site seems slow and they still dont offer IOTA for trading. Im not sure whether to just start using Binance or not.
Unfortunately there doesnt seem to be one good exchange that offers all the coins I want to trade. I wont put much money on any exchange because our money is always at risk.