Hey guys i sent a email from
nifsaracrypt@gmail.com just stating i had got a new phone since the last broke and that i needed
the google authentication turned off so i can enable it again on my new phone. That was on the 2nd of december, I read over what you need
to do over in your support and realised i didn't mention the words you asked for so i wrote another email with the correct way you ask that was on the 3rd.
Its been another couple of days and i really need to trade

Did You lose Yours Google Authenticator key? If You havent, You can enable it on the second phone too, if yes thats bigger problem. In advance I can say even if they will enable a new code, You are not going to be able to make withdrawals for the next 10 days.