Post
Topic
Board Beginners & Help
Re: If your Mt. Gox account has been compromised, PLEASE READ.
by
MBH
on 21/06/2011, 17:49:42 UTC
Sill, it is taking an UNBELIEVABLY long time to fix this problem.

Mr. "MagicalTux" should have hired some more people or brought some talented executive into his organization before this point to be able to restore confidence.  Some kind of announcement like "we are bringing in this experienced, talented financial service expert/executive to help run our exchange because we have realized we can't do it right."

He clearly doesn't have what it takes to run the #1 exchange for a $100 million plus market cap currency.  Something like this security breach should have been resolved in HOURS, NOT DAYS.  This is a major unforgiveable failure and all you posters seeing it any other way must have ZERO experience in dealing with stocks, bonds, currency, and other exchanges/financial services companies.  Imagine if a sovereign nation's currency exchange went down for a week.  Or you bank sent you an e-mail saying "someone got $1000 taken from their online banking account, so no one can withdraw or deposit money until next week".  Amateur, unforgivable bullshit.  No excuses, Tux needs to get professional help.  I rest my case.

I was involved in a few Disaster Recovery (DR) situations for customers before and I know the amount of pressure admins and businesses are put under during that time. Believe me, in such cases, the last thing you want is for the business/admins to waste their time looking for PR rather than work non-stop on recovering the systems to a secure state. The fact that MagicalTux isn't around means that he's busy with the admins getting things together.

They keep updating their blog post and that's good enough for such situations. This is similar to how Amazon handles its EC2 cloud services when there disruptions: update every now & then while focusing on recovering the systems.