Hi,
i confirm that every issue are solved with chat live support.
My withdrawal was "pending" and after a chat live support they send me my coins instantly.
Probably is a safe option... hoping they solve quickly without chat everytime

Great to know that your issue has been solved.
FortuneJack is one of the best casino, and they are very professional. I love Fj.
But it took time to solve your issue due to their technical and development reason.
9 btc is not a small amount, even though the issue has been solved easily.
Why do you created new account to post your scam accusation and now you have confirmed it with your main account?
Is there any specific reason?