I made a deposit of 46996 XEM (NEM) to HitBTC back on the 17th of November.
The deposit was delayed by a number of days. I opened a ticket to try and resolve this.
It was eventually credited, but my trust was knocked and i wanted to immediately withdraw.
it's been 19 days, and they've still not credited my wallet with my withdrawal. Here's a thread i've been spamming each day they've not honored the withdrawal:
https://forum.hitbtc.com/discussion/1478/nem-deposit-delayed-finally-credited-now-delayed-withdrawal#latestA picture of my account for proof:
https://imgur.com/x3bpb4NI've opened numerous tickets to the same excuse "Our engineers are working on a solution" etc etc.
I'd be extremely cautious to anyone who's contemplating depositing any coin on this site, as we could be seeing them crumbling under the load, or just executing an exit strategy by luring in new depositors before they run off.