i have spoken to their live chat and they keep telling me to wait and that there is congestion...
i havent heard of this type of congestion since its been now over 3 days.
Lol what? Them saying that there is network congestion does not cover the fact that they have marked the transaction as "success". Success means something has gone through, if there is network congestion then maybe they should at least have a PSA for their customers to know that their funds are safe and it's just a slight delay?
What's preventing them from sending the funds anyways? My exodus wallet says that ETH is experiencing no congestion anyways, it's only BTC network with the soaring price.
Ridiculous, with their broken English, i wouldn't trust them with anything.