Post
Topic
Board Mining (Altcoins)
Re: WinMiner v1.91a - auto switch windows app for multi miner optimization
by
TeamWinMiner
on 08/12/2017, 15:45:04 UTC
Hi, Not sure who to ask as i tried the support e-mail twice but no reply.
I requested a payout yesterday morning and it shows on your website as completed but I have not received the funds.
Who can assist me.
Just some sharing, when you request for payout, u will receive an email for confirmation and u need to click on the link that come with the email to confirm the payment.
after confirming the email, the payout process will took a while (like 10-30minute for paypal that i used b4) to receive..
Thanks. did all that and on their site it says transaction completed, but no payment received and also no reply to to my mails to support
Same here.....   
Quick note -
ETH withdrawals - we are not aware of any delays right now. A slight queue was formed due to one transfer transaction gas issue - all is resolved now
BTC withdrawals - very congested Bitcoin network means longer than usual transfer times
Anyone having issues - please reach out to  (contact support [at] winminer.com if you have any issues) we will gladly assist.