Once again I do need to reiterate that the best way to get in touch if you're having issues is not through here/reddit/etc, but via official channels like email, contact form, or telephone. We have a dedicated support team with efficient channels for resolving any issues that come up, but they do need to be contacted via those mediums I mentioned before in order to help you efficiently.
Thanks,
Jay
If you do not want to be contacted through PMs then there is really no point for you to be on here. I think most members expect that they can contact you on here and receive a timely response, especially since you're a member with some history and not a newbie. If you take time to post 600+ posts, then take time to respond to your PMs.
Secondly, I believe the member that is accusing you of being a scammer has contacted you via various means throughout the months and you haven't exactly been very efficient or helpful. That speaks volumes about your non-existent "support team" and "efficient channels". Other members accusing you of scamming have also reported your slow communication. You are NOT efficient.
Forgive me if I am wrong, but you are yet to apologize to the member for a 3 month delay on his items and you're STILL shipping them out in a "batch" with others. He paid, you didn't deliver for 3 months. You should have sent the product out as soon as it was packaged and ready to go and not when it's convenient for you.